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Rooms have a stunning view, either north towards Uptown or south towards Downtown and the Hudson. South facing rooms are gorgeoulsy bright. A very hip hotel and great location in the Meatpacking next to The High Line. Walking distance to cool New York - SoHo and Greenwich Village - but not to touristy 5th Avenue and Times Square.Comment of T. Peter , United Kingdom the 2015-11-05
"Solid Hot Spot in Meatpacking"
Standard Hotel is always a good place to people watch. We've stayed at the hotel several times and always a fun time. Top of the Standard is a great bar, and connected to the high line now, so it's a good jumping off point.
"Above and beyond stay"
I'll admit I have a habit of coming fairly often, but on a most recent visit for my graduation Regina at the front desk really took our stay to the next level and upgraded us to a truly incredible suite! We did have to wait a few hours to check in due to the fact that the guests before us trashed the room, but it was SO worth it! The staff, especially those at the front desk, are always so accommodating--from upgrading our room to even WATCHING MY DOG while we waited for the room (Mo, you're seriously a gem!). To people questioning why we like the place: I come here for the views, sure, but I come here for the incredible staff that ALWAYS make sure I have a great time. (And if you're not happy, pick up the phone and call down, and they'll do their best to resolve it or make up for it!) Shoutout to Sam at the front desk for sticking her neck out and helping us get to our friends' reserved table at Le Bain on a packed day...you're a hero. (The venue has its own entry policies and management, so being a hotel guest does not guarantee access.)
The only good things I have to say about The Standard Highline is the location and the view from the rooms on the higher floors on the side with a view of the river. The service was adequate, at best, and the elevator situation and complete lack of access to the roof top bar due to private events all 3 nights we were there was ridiculous. Here are the details of my experience: I booked a corner view room at $735/night - I had stayed in 1411, a corner room on a prior stay, fantastic views from the higher rooms on that side of the hotel - For this stay, I was assigned room 510, yes, it was a corner room, but it was on a lower floor on the city side, so the floor to ceiling windows were useless with "views" of buildings and ventilation equipment on the top of nearby buildings - no views at all - and the rate was the same as my last stay - $735/night - and 510 was much smaller as well. I called the front desk explaining the difference in what I expected for $735 and what I got - they moved me to 1411, the same room I had the prior stay, but there was a 5-10 min delay for the elevator because they had 2 elevators exclusively for the private party at the roof top bar and only 2 elevators for all the hotel guests - ALL the service personnel/service carts/room service carts were also sharing the limited elevator capacity with the hotel guests, and given the size of the service carts, few guests fit in the elevator after the service equipment is loaded. I didn't realize that first night that the grossly inadequate elevator situation would be a huge inconvenience all 3 nights due to the private parties at the roof top bar, which also set up a situation where we were not able to go up to the roof top bar our entire stay - there were lines in the elevator area every night to get back up to the room, and there were also guests of the private parties trying to get on the hotel elevators thinking they could get up to the 18th floor private party without waiting in the long line for that which was outside - I mentioned my dissatisfaction with nonhotel guests making the already long elevator lines even longer, and I asked why the heck don't they put a security person to screen to make sure only hotel guests can get on the 2 remaining hotel elevators - no one seemed to care - at all...except the other hotel guests who were complaining. In addition, one of the two hotel guest elevators only allowed 3 floor buttons to be pushed at one time, so any time there were guests staying on more than 3 different floors, all the buttons reset and had to be pushed again, but only 3 at a time, so when someone got off on a lower floor, the next person up could then push their floor number. The gym is adequate, but there is no water available, other than a drinking fountain out the door - I find that most often, at a hotel where I'm paying $735/night for a room, there are water bottles in the gym and often fruit as well - minor for the hotel to provide, but so many other hotels provide that service - and that is because guests using the gym appreciate a bottle of water to use on the cardio equipment so they don't have to get off, and walk out the door to get a sip of water - or at a minimum they have chilled water available, in the gym, for guests to refill personal bottles. I was not alone in grumbling about the elevator lines, lack of access to the roof top bar and the resetting elevator buttons, all of which took away from the experience. The manager did credit 50% of one of my nights stays, a nice gesture, so my stay was $1850 rather than $2200 - but I'd rather have spent that $1850 on a 3 night hotel stay at one of the other fabulous NYC hotels - this stay was a real disappointment.
"Setting a Highline Standard"
The Standard Highline Hotel is our favorite stay in Manhattan after visiting here multiple times a year for the last 10 years. Fantastic in-room hot tubs overlooking the Hudson River and located next to a beautiful walk on The Highline. In addition, it is next to the new not-to-miss Whitney Museum! Throw in their restaurant which attracts appreciative eaters not staying there. It's pricey, but worth treating yourself.
"Unique hotel but..."
Hard to call this an "average" place because it is so unique, but the rooms are designed by someone who doesn't spend a lot of time staying in hotels. Even a standard king room was very small - an exceptionally small closet and a toilet room barely big enough for a 6 foot tall person to turn around. Very few electrical outlets (and those not conveniently mounted.) On the positive side, the staff was very helpful and it is in an uber-chic area (High Line and Meatpacking) with lots of new shops popping up. Also, amazing views from higher-up floors.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 12:00 PM , Check-out: 12:00 PM