Within minutes of The Wellesley is the supremely sophisticated shopping district of Harrods, Harvey Nichols, Chanel, Yves Saint Laurent and other world-renowned designers. The district is rich with iconic buildings and cultural attractions such as the Royal Albert Hall, Buckingham Palace and the British Museum.
And yet from the terrace and suites of the hotel you can look out across three square miles of green, open space. Both the tranquility of Hyde Park and the vibrancy of the city are within touching distance of The Wellesley.
of TripAdvisor Travelers recommend this hotel
"A little jewel in Knigthsbridge"
Brand new little palace with rooms of limited size but plenty of light, beautiful furnitures and wonderful beds. Very dedicated staff. Lovely bar with a cigar terrace. On top of that, the complmentary Rolls, used as an hotel car is pretty comfortable. Cheaper and more attractive than the big hotels in the neighborood.
"SPG Gem in London"
I stayed three nights at The Wellesley in early May 2017 and had a wonderful experience. This is an intimate property of 30+ rooms and suites located in Knightsbridge and (along with The Westbury) the newest SPG Luxury Collection Hotel in London. Overall, I had an excellent stay and found the staff, accommodations and dining to be first-rate. While I was in town for business I would say that the property is optimally suited for couples trip to London. This doesn't make the Wellesley a bad option for business travelers just that the properties intimacy lends itself to more of a social visit IMO. Staff - From the doorman to the front desk to housekeeping I found everyone to be incredibly pleasant and attentive. The front desk and doorman both greeted me by name after my initial check-in. Dining - I had breakfast only (twice) during my stay. Food, coffee and smoothies were great. My only constructive note here is that my service both days was a tad on the slow side (caveat in an ugly American en route to meetings). That said, the dining staff was terrific and swiftly arranged for takeaway for my coffee. Bar - Churchill's is a great bar and for cigar smokers I imagine a pure delight. Since I'm not a smoker I would have preferred that one of the two outdoor courtyards was smoke-free but alas the bar has the largest hotel humidor in the U.K. so I was happy enough to drink my scotch with a bit of Cuban smoke in the air. Rooms - I forget my room number (303 Houston Suite maybe') but it was set-up very nicely with a proper desk, sofa and tv, separate bedroom and large bathroom with walk-in shower, double vanities and standalone tub. SPG Loyalists - The Wellesley is far and away the nicest SPG property in London. Far and away. The hotel is only weeks into SPG participation and I can't claim I had any special benefit I received for my status (SPG platinum 100), but for equivalent rates to other SPG 6+ London properties I've been to this hotel stands out.
"Expensive But Absolutely Top Knotch in Luxury and Service!.. Just one issue..."
This was our first trip to Europe and London, so my very first hotel abroad. We are luxury travellers and didn't want to be disappointed, so we were prepared to pay a bit more for a great experience. My husband loves his cigars and jazz, so I wanted to book a place he would enjoy. I liked the outdoor cigar lounge and the Jazz lounge for him. I booked us a Deluxe King for 380 GBP/night, excluding VAT and breakfast for a 5 night June stay. As I am an iPreferred member, I was entitled to a complimentary upgrade upon check-in, however we were told none was available. No worries, that's the chance you take. Our room was a smaller, oddly-shaped version of the one shown on the website (sorry I forgot to record the room number) however was very tastefully decorated in creams, golds and blacks, with grey and white marble and heated floors in the bathroom. Indulgence! At the cigar lounge we had a 16 GBP glass of wine each, however it came with bottomless snacks of green olives and roasted nuts. Later I had a 25 GBP hamburger that was the best hamburger I have ever eaten! I have devised my own rating system for all hotels I now rate: Bed comfort - 5/5 Cleanliness - 5/5 Room Decor - 5/5 Room Comfort - 1/5* *due to very heavily perfumed spray used both in lobby and *in our room* despite leaving notes for the maid every day and complaining to the manager, who said he would handle it personally. Every day (except for one) our small room was sprayed with copious amounts of overpowering and LONG LASTING perfume/air freshener that almost made us sick from the smell (we could also TASTE it). Thus, the "Service" rating of "2" because we repeatedly asked them to stop and they didn't. We thought of changing hotels but every day we were promised they would stop - they didn't. I assume this is because of previous Tripadvisor complaints that the rooms smelled of smoke. Frankly, we would prefer the smoke. This is our only issue with this hotel. Staff Friendliness - 5/5 Extras/Upgrades - 5/5 * You might score a room upgrade as an I-Preferred guest (it's free to sign up). * There is a complimentary Rolls Royce available to drive guests around London for short distances e.g. Theatre, shopping, attractions (we used it to go to Kensington Palace). * Heated floors in bathrooms. * Snacks served with drinks in the lounge. * Huge humidor for cigar lovers.
"Worst experience ever"
Very poor service. Had an issue with my room from the moment I checked in and I had to waste 2 hours trying to get it sorted,this ruined my stay here. I do not recommend this hotel to anyone. Hotel service was poor too. Not what you expect from a 5* London hotel You certainly would not receive this service at the Dorchester. L Reid
"Del's birthday "
We went there for drinks and cigar after dinner. Been there a few times before not a bad place and the service is very good and yes I know they charge service charge but I don't mind as the level of service is good . Not the cheapest place but now and again it's a lovely treat and we were there till 3am on a Wednesday. I visited the toilet at around 2am and must say was spotless was very impressed house keeping is well looked after .
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club
Check-in: 3:00 PM , Check-out: 12:00 PM