of TripAdvisor Travelers recommend this hotel
"Good hotel and nice staff"
I was several times in Westin to visit friends before and it is the first time to stay in the hotel. The girl in the lobby sofa area- Amy zheng is a sweet and sunshine girl who helped me several times. The guy Kevin Sun is also very friendly and helpful. Thanks to the Westin staff, I really satisfy with the service hier!
I want to say thank you to ivy. She is very responsible for her work and she helped me a lot. This hotel traets guests very friendly, enthusiastic and professional. I am leaving the hotel today and I look forward to staying at this hotel next time.
Great location close to the expressway to the airport. Right next to the subway allows easy transport options. Grange restaurant exceeded my expectations. Breakfast restaurant on 2nd floor was the families' favourite with pancakes and Nutella. Catered for gluten free with bread daily. Staff very friendly and helpful. Pool large enough to swim laps and for the family to play in. Gym was excellent and used daily. Highly recommend to other families.
I’ve stayed in the Westin Chaoyang for many many times, and it’s always my first choice in Beijing. The staffs are very kind and keen to serve, the service they provide is the best in all the hotels that I’ve stayed so far, especially to frequent guests because they remember your habits. They confirm my trips in advance and contact me proactively when there’s any issue, like last time Susan from reservation contacted me when there’s a duplicate booking and she even offered further assistance to another reservation. I can also rely on the executive lounge to take care of everything for me, fast check in/out, arrange of rooms, food and beverage, luggage, etc. They always go above and beyond their duties to help, like Laura and Aimee. In one word, this is an excellent hotel and you won’t be disappointed to stay there.
"So comfortable, super service"
I had a sensational room. Great facilities, massage chair in the room was perfect, bed so comfortable, plenty of water supplied, massive bath tub and huge shower rose in the ceiling. The service from the time I got out of the car was second to none. Nice area too, leafy, close to many attractions but not too busy.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM