of TripAdvisor Travelers recommend this hotel
"Lovely hotel with a central location "
What a grand and amazing hotel dating back to 1913. The Palace Hotel is a historic building, the largest hotel of its time, smack across the Ritz and Prado Museum. The rooms are spacious and the bathrooms are awesome. Make sure to use your IHG points. Also the Chinese restaurant in the hotel has exceptionally good food. There is a Japanese restaurant in there as well but we didn't get around to trying it. Loved the hotel experience. Would definitely stay there again when in Madrid
"Going to Madrid' Stay here"
Comfortable room, great bed, lots of space. The restaurant provided an excellent dinner with superb service. Located near El Prado and La Gran Via, the hotel is perfectly situated. Be sure to check out La Rotunda.
"Very nice hotel but horrible internet"
I had a pleasant stay at the hotel, the rooms are nice and spacious, service is very good and it's ideal location. However, since I was there for work, I couldn't get much done due to horrible internet connection. I asked the reception to do something and then it worked for few hours. Even though you can connect, it disconnects after an hour or so. This problem happened both on my phone and laptop... so it's not me, it's them !
Located right in the heart of Madrid, this hotel is a good choice for tourists. It lives up to its name with the grandeur and opulence. It is very close to the top notch Prado Museum and the Retiro Park. Plaza Mayor is also close by with lots of dining and shopping options. Check- in is smooth. However, luggage handling is a pain. You have to actually ask for some help to take the luggage up the stairs for the elevators. Not good. On the other hand, if you are lucky, you will meet with staff like Daniel, who will go out of the way to help you out. Breakfast spread is good. Service can be better with the addition of some smile, etc. Rooms are well appointed and serve the purpose. Lack of any pool is disappointing. Good place for a short stay.
This hotel is so pretty. The rooms are huge. The location is perfect. Walking distance to Retiro Park and the Prado Museum. Also close to the Open Top Hop on Hop Off Bus Tour stop. Right behind the hotel is a street full of great tapas restaurants. I loved staying at this hotel.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM