Location
With a stay at The Palace, a Luxury Collection Hotel, Madrid, you'll be centrally located in Madrid, steps from Thyssen-Bornemisza National Museum and Congress of Deputies. This luxury hotel is 0.2 mi (0.3 km) from Fountain of Neptune and 0.4 mi (0.6 km) from Prado Museum.
Amenities
Parking Facilities
- Private parking
- Valet parking
Cleaning Services
- Laundry facilities
General amenities
- Air conditioning
- Disabled access
- Elevator
- Safety deposit box
Wellness facilities
- Massage
- Sauna
- Turkish bath
- Fitness centre
- Beauty salon
Sports & activities
- Golf course
- Tennis court
General services
- Wedding
- Babysitting
- Multilingual staff
- Complimentary tea & coffee
- Doctor on call
Reception services
- Reception
- Concierge
- Currency exchange
- Luggage storage
- Ticket counter
Transport Services
- Limousine service
- Car hire
Business facilities
- Business centre
- Computer hire
- Conference facilities
- Mobile telephone hire
Dining
- Restaurant
- Breakfast
- Bar
Conditions
About this property
Reviews
- Prestigia Reviews (0)
- Tripadvisor Reviews (5334)
Beautiful hotel with room for improvement.
We stayed at another beautiful hotel at the first quarter of our trip. And then booked this one for the last quarter. The location of the Palace was great, the hotel was beautiful. Our first couple of...
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Cannot wait to return!!
I am so sad to have ended my stay at this incredible hotel this morning. After 6 nights in pure luxury it is hard to go back to work and reality! Not only are the renovations stunning but the staff ...
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Horrible Customer Service
The manager is extremely rude and went out of his way to ensure we were not welcome. When we requested assistance he refused to provide his name or any type of assistance. I was happy to leave this ho...
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Elegant, curated, and sophisticated.
Beautiful and comfortable room. Impeccable attention to detail. Excellent service, delicious breakfast, and superb location.
How many Spaniards does it take to change a light bulb?
Answer: At The Palace, zero – because the light bulb was never changed. A simple request to replace a light bult in our room went unanswered for the entire five-day stay, to the point it became a jok...
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