"Beautiful Gym and Spa at the W Hotel"
Had a large room with double bed for our room. Very nicely decorated in W Style. There were renovations taking place so I imagine that the pool will be quite nice when done. Really enjoyed the rooftop pool, its quite a scene on weekends. The spa and gym are shared with the other two residences and the facilities are very nice. The spa looks like its out of a photo shoot. Service throughout the property is excellent. I'd say the one drawback is that there is no lobby to speak of. Very convenient location, but doesn't feel like the focus is the hotel vs the residential properties around it. Pleasant stay but not as homey as I would have enjoyed.
Very clean and cool decor. Staff was super friendly and helpful. Only thing was that the main pool area was under construction, but the other pool on the 50th floor was also great. Excited to see what the new main pool area will look like.
Had an amazing experience! Staff were nothing but accommodating, understanding, and very attentive. There was a slight mixup and management without hesitation sent a free bottle of champagne for the 5 of us to enjoy. Definitely recommend the stays to anyone.
"Loved the rooftop!"
We had such a nice stay at the W Miami. We had an early flight and we were able to check in at 06:30 in the morning. The room was large and very well decorated. Great bathroom and amenities in the room. We spent a few lazy days by the pool, it was never too crowded. Great service by the staff and good food. Will visit again. Tip; go to Wholefood (5 min walk) to get breakfast. Love this place!
"Beware: More than pool construciton at the W Miami"
Over the years I have been loyal to the W Hotel brand and despite some negative reviews I wanted to give the hotel a chance especially as the Brickell area of Miami is developing with many things to do. Before booking I had understood that the 15th floor main pool was under construction however this is the least of the issues with the W Miami. Upon stepping into the unwelcoming and small lobby I knew something was wrong, the flood of bright clinical lighting was more suitable for an emergency room than a hotel. I had booked a suite and after a long trek through a maze of strange and over perfumed hallways I discovered a room that at best was outdated and more accurately described as tacky, loud and distracting. Virtually every wall covered with mirrors or lime green wallpaper, a giant painting of a peacock hanging over a worn-out king sized mattress. A broken Illy coffee machine sitting on top of a kitchenette hotplate and the floor's loud industrial hum of the mechanical room gave me the impression I was renting someone's sad condo. If this hotel was independent I would be more forgiving however the fact that Starwood/Marriott allowed a property management group to slap a large red "W" on the front of a condominium without adhering to brand standards and making core investments is surprising. The attempt in my opinion is cynical and greedy, perhaps a test to see how little investment can be made while still charging premium room rates. What's next, slapping the St. Regis logo over a former Holiday Inn ' There are plenty of other options in the Miami Brickell area. Run, don't walk in my opinion .
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 4:00 PM , Check-out: 12:00 PM