"Central Location...but some quirks"
Stayed here with my boyfriend the weekend of New Year's Eve. We left the day before NYE. I called ahead of time and informed them we were late getting on the road from NY and would be checking in later that evening, closer to 8pm. We were, however, arriving in separate cars. (*This is key when I discuss the parking situation below*) I arrived 1st and checked in. At that point we were only staying one night so I asked if I could pay in full at check-in-no problem The young lady that checked me in actually noted my preferences as a Marriott Rewards member and gave me a low floor, even asking upon check-in completion if I wanted to be directed to the stairs or the elevator. When I said stairs, as I was only on the 2nd floor, she left her post and showed me where the stairs were exactly-very nice touch and she shared with me that she also has claustrophobia so understands the needs. I went upstairs to our room, which I later found out was on a separate wing from the "regular" hotel. Going back to the lobby to meet my boyfriend, I see there is a separate elevator for the floors we were staying on that were titled "Business travelers" or "Business wing". So I assumed these are rooms they book for conferences. From what I saw through website and tripadvisor pictures, the room itself was no different than any of the rooms in the "main" building. But the corridors and the elevator definitely lended a feeling of "budget wing for the masses". The ceilings in the hallways were extremely low. But on the flip side, the room ceiling height was a regular height and the room was very nice. The TV was really nice, however I wasn't able to log into the built-in apps (pandora, youtube, netflix) with my information b/c the screen would time out and it's not a touch screen. After a few tries painstakingly entering letter by letter on the remote and being kicked off, we gave up and just used our phones. Room temperature was comfortable. Our windows faced Ave M, I believe. The Walgreens under the hotel on the corner is very handy for small items but also not run very professionally (i.e - their manager forgot to order shopping bags so they were sending customers on their way with items literally wrapped in garbage bags). Limited food choices in the immediate area around the hotel. You can walk up to Ave. P or hop in an Uber over to Ave U or walk down Ave M. Sleep quality was very good. The bed was comfortable, housekeeping was quiet. We decided to stay an extra day and called the front desk to see if it was doable. It was, without a problem. Here's where I find the quirkiness and the misstep. I arrived, gave the valet my information (name and phone number b/c I had not yet checked in). Parking is $50/night, whether you valet or self-park. Please note self-park is limited to 15 spaces, first come, first serve. And the valet is not in/out. It's a maximum of $50/overnight. I had already resolved before I got there that it was too cold, options were slim, I was paying the $50. BUT my boyfriend arrives not even an hour after me, tells the valet the room number when he leaves his car. So when we finally did check out, why were we only charged for my car' And it was charged in such a way where it very obviously connects to the room reservation because I was able to check my bank account as soon as I pulled away and saw the additional $49.98 charge from them. So because my name was on the reservation, I got charged (rightfully so) but because his name wasn't on the reservation, there's no charge'' Even though he was clearly staying there' We were both very confused on the whole process. But just beware, it is $50. There are a few garages up the block for $20 overnight but you can't get your car back til the morning (whether it was 6, 7, 8, or 9, I don't know). The lobby is beautiful with ample places to sit and relax and meet friends. There is a bar and apparently a menu you can order from. I believe this menu is available to order food delivery to your room as well (oddly they weren't calling it room service) but based on my research, many people said not to bother, so we didn't. All in all, centralized in Georgetown and not a bad option at all....especially if you can catch a deal, like we did.
I would highly recommend this hotel to anyone staying in the Gtown area. It's a very nice hotel with a restaurant and bar and the rooms are clean and spacious. It's also conveniently located. Most of all, I'd recommend this hotel for its friendly and wonderful service. Shout out to Genet who hooked us up with a room upgrade for my BDAY :) I was also impressed with the housekeeping staff and the fact that I forgot my charger and the hotel staff brought one to my room! You can tell that this hotel is well operated and kindness and a welcoming spirit is encouraged. I'll definitely stay here again if I come back to visit the Gtown area. Thank you for making my bday weekend special :)
"Excellent service and facilities "
Great hotel if you’re in Georgetown. Clean with professional and courteous staff. Rooms are functional and reliable WiFi. Excellent fitness room. Did not charge me for last night of stay when I needed to abruptly change plans, although they had the right to.
"A Gem in Georgetown!"
Ideally located and exceptional value for the price! The decor of the room was very tasteful and pleasing;even the toiletries was of top notch quality. If anything needs to be mentioned for the hotel to consider would be to provide clear directions to the self/valet parking. Given the excellent quality of the hotel, it was surprising no complementary hot beverages (other than apple cider) was provided. Of course there is plenty of eateries/restaurants/coffee shop around but missed a good cup of hot coffee on a biting cold day! The courteous and friendly front desk needs special mention.
I found a decent rate on this Marriott direct on their website and booked it for a stay over the Thanksgiving holiday. This hotel benefited from a renovation in late 2015 (approx.). The lobby is gorgeous… but the rooms are pretty standard looking. My friend and I arrived in DC via Reagan Airport. We took the metro into the city. We easily walked to the hotel from the nearby metro station. Check-in was quick and efficient. Our room was the typical 2 double bed setup. Perfect for us. I was pleased to find the room in good condition, no odors, and clean. The closet is atrociously small. One tiny door to hang a jacket or two maybe lol. The rest of your belongings are placed on the built in luggage rack in the open concept “closet.” Throughout our stay, I noticed that there is one huge flaw with the rooms in this hotel. The bathroom door has a glass panel on it. It is frosted so you cannot see through it, but if your hotel roommate goes to the restroom in the middle of the night – expect a flood of light flowing through the glass panel. Very annoying design flaw indeed! Maybe bring a nightlight to stick in the bathroom if you plan to stay more than a night or two. Housekeeping was completed during the day while we were out enjoying the city. Everything was always in order when we returned. Remember to leave a dollar or so out as a tip as they work hard! I didn’t use the fitness center as I stepped out for jogs in the morning. But my friend said it was adequate. There is a Starbucks and pharmacy/convenience store attached to the same building which was quite convenient! Adding "Georgetown" to the name of this hotel is a nice touch... but downtown Georgetown is actually a few minutes walk away! A lot of flight crews stay here… so expect to see them in the lobby coming/going while passing through. Upon check-out, the bell desk was able to store our luggage in their closet until we came back for a late afternoon flight. Overall our stay was fair-enough…. Just wasn’t “wowed!”
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 4:00 PM , Check-out: 12:00 PM