of TripAdvisor Travelers recommend this hotel
"Great vacation hotel!"
Reserved deluxe king room with a roll away bed. Comfortable room. Great service. Wonderful bathrooms with a large tub and shower. Very clean. Myself, girlfriend and daughter had plenty of room. If you want a fridge or microwave, you must request one at front desk for free. Enjoyed the pool. It's only 4ft deep but works best for kids. Have two restaurants. Nice but pricey. Enjoyed their bar. Good drinks. You do get your money's worth. You can get free Wifi if you are a SPG member. If not, join and register before your check-in. Would definite visit this hotel again. Thanks.
My check-in experience was easy. My room was very quiet, comfortably spacious, and attractively appointed. Loved the bathroom - both tub and separate shower. It had everything I needed so settle in for the night.
"Great hotel and great service"
Great location. Quiet and clean hotel with a comfortable bed. Service was excellent. Especially the manager, Adrian, who was friendly, knowledgeable about the area and gave some great tips on getting around town.
"Lovely weekend in Georgetown."
Had a very nice weekend here recently. First, the hotel staff were just wonderful, uniformly friendly, engaging, and helpful. The facility was very clean and up to date. The elevators worked very well and for security, required room cards. The lobby area was very pleasant and we did a good bit of socializing there. The doormen and bellmen were delightful as were the front desk folks. The lobby restaurant had a good breakfast and dinner, but of course, at DC city hotel restaurant prices. There were apples, lemon water, and several free newspapers in the lobby. Our room was spotless and very nicely appointed. The TV worked well. We had plenty of storage space, lighting, and electrical charging and outlet capability. The in-room Starbucks coffee was great. There's a mini-bar fridge, but no room in it for anything else, plus it uses that "if you lift it up, you've bought it" technology as does the snack tray (which takes up valuable dresser surface area) which I hate so much. I guess I'm just not a mini-bar user and would rather have had a little fridge for my own stuff. The beds were comfortable, but use the now popular duvet covers which I find nice, but somewhat difficult to use in terms of their warmth/weight aspects. The bathroom was huge and fully equipped and had good light on the mirrors and a handy magnifying make-up mirror, too. A little more towel bar or hook capability would have been nice, an issue others in our party also mentioned for their rooms, but that's a minor point. Please see my comments below on their room key activated electrical system in the room- I don't like it, and also on the wifi, which seems to be fre for Starwood preferred members, but charged for others. I have no problem with wise environmental practices, but I'm not a big fan of their keycard controlling all of the electricity in the room. A)We had a room with a heavy sun load and to not be able to leave the AC on low was punishing (B) You can't leave anything charging while you're out of the room, even if you just run downstairs to eat (C) It's very easy to forget and leave the key in the room, which we did, necessitating chasing down my spouse (D)Every time we left the room and the AC went off, we'd come back to a fetid smell in the room, much like sewage gas backing up into a bathroom if you let the water traps in the tub or sink drains run dry. I wondered if the lack of positive pressure because the AC wasn't running allowed odors from the toilet vent to creep back into the room. Otherwise, having a recycling can in the room was fine, and the offer to give you a small credit for skipping maid service was OK, too. A note on parking. The corner site of the hotel makes for a small entrance drive. I suspect most who drive to the hotel will approach on M St. Note that you have to make the left onto 24thSt and then turn into the hotel's small drive immediately after entering 24th St as the drive is one-way (with good reason) and cannot be entered directly from M. The hotel garage is underneath and you enter from 24th St just a little farther down the block. You can self park and access the hotel from the garage, or you can use the valet. The costs are pretty comparable when you do the math on extra charges if you self park and come and go. See their website. Also, BTW there's a great little deli across the street and a Starbucks just down the block as well as nearby drug and convenience stores. The hotel is pretty convenient for general Georgetown wandering and shopping. It's not too long a walk to the waterfront if you want, or you can take a quick Uber as we did and leave the car in the hotel garage. Overall, a very nice place, with extremely nice people. Absent the quirks of the room key- electricity issue (see below), I'd have made it a 5 star. Again, the people were wonderful.
Room was in a sad state due to some kind of leak. One area around the bed was all wet and the toilet had been shut off. I guess they must have been full but the room should not have been rented in that condition. On the plus side, the gym was good.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 2:00 PM , Check-out: 12:00 PM