Large Overcharge Error ( approx AUD $1,650.00) upon Booking - still not addressed
I am an Accor member and booked 3 nights, in 2026, expecting to be charged AUD $736.54. This is the amount according to the Accor website when I made the booking.
I found out shortly after that I had...
afficher plus
D
donnainthailandBangkok, Thailand Oct 2025
Did not meet Sofitel brand standards.
I stayed at this hotel this past weekend and was so disappointed. Our stay was booked by a local Moroccan travel partner as part of a group of 8 travellers on a tour group. The whole guest experie...
afficher plus
JG
Jennifer GOct 2025
Highly recommend Samira in the Spa!
Very nice lobby and restaurants. Very friendly and accommodating staff. Their English needs some improvement because communicating was awkward at times. The food is excellent. Rooms are well designed ...
afficher plus
W
withmypupSydney, Australia Oct 2025
Relaxed and refreshed
The spa treatment by Samira was exceptional- hammam and massage. The perfect reset to get me ready for a Moroccan adventure.
JT
Jessica TOct 2025
Damp rooms and questionable service
I booked this hotel based on my previous great experiences with Accor properties and due to its good reviews. However, the stay was disappointing to say the least!
Our room was on the 10th floor and t...
Large Overcharge Error ( approx AUD $1,650.00) upon Booking - still not addressed
I am an Accor member and booked 3 nights, in 2026, expecting to be charged AUD $736.54. This is the amount according to the Accor website when I made the booking. I found out shortly after that I had...
afficher plus