The Japanese dining experience was wonderful, I like the way everybody welcoming the guests and the staff friendliness was outstanding
Issa was excellent member
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London1802London, United Kingdom Jan 2026
Not worth it
The good thing is location. All the rest was very very disappointing. We booked to junior suits arrived early at 14:15 both were not ready , at 16:15 they gave us one room. The reception team all of t...
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cynthiarE8618XJBellflower, California Dec 2025
Hotel from Hell.
Total horrible hotel. Do NOT even think of staying here. Service is 2 star at best. Nightmare. Not one thing good that we can say.
RE
ron ePompano Beach, Florida Dec 2025
worst hotel I have seen in 30 years
On arrival at 1:30 after 20 hours of travel ,the receptionist wanted nothing to do with us until 3:00 , despite the hotel being quite empty.
When we got our room it looked so run down, dirty carpets,...
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alicethecat123Nov 2025
Great stay in Casablanca
We had a wonderful time and enjoyed our stay at the Sofitel Casablanca. All of the staff was incredibly kind and helpful. Ayoub went out of his way to assist us and make sure we were taken care of.
Outstanding experience
The Japanese dining experience was wonderful, I like the way everybody welcoming the guests and the staff friendliness was outstanding Issa was excellent member