Excellent spectacular views but lacks the 5 star standard.
Staff all very helpful
Comfortable room and amenities
Walking distance to the busy town.
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S9660KOtonysMelbourne, Australia Aug 2025
5 star hotel, a grand view, overstated dining expectations, little delivered.
At a magnificent location and with a stunning view across the old forts and port area of Marseilles, the dining location of the hotel was a feast for the senses. The rooms and facilities were clean, t...
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WindymillersGuiting Power, United Kingdom May 2025
Not as good as expected for Sofitel
On arrival staff very friendly, everything explained.
Nice bar on the 7th floor overlooking the marina.
Room ok. Aircon not cold at all. Shower so hot I couldn't get in. On the next revamp I would su...
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MaryD151Weehawken, New Jersey May 2025
Poor maintenance and responsiveness
Had beautiful view of the harbor but when we went outside on the room’s private deck to enjoy it, the sliding door self-locked and we couldn’t get anyone at the listed hotel phone numbers to answer us...
afficher plus
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ritusinghw28New Delhi, India May 2025
Deeply Disappointed — Not the Sofitel Experience We Expected!
We made the mistake of choosing this hotel purely based on the Sofitel name, assuming a certain standard. Unfortunately, the reality was far from it. The building is outdated, and it feels more like a...
High quality hotel but not five star
Excellent spectacular views but lacks the 5 star standard. Staff all very helpful Comfortable room and amenities Walking distance to the busy town.