Equipements
Restauration
- Bar
- Restaurant
- Service en chambre
Services de nettoyage
- Blanchisserie
Affaires
- Fax/photocopies
- Centre d'affaires
- Salles de réunions/banquets
Commodités
- Terrasse
- Climatisation
- Boutique de souvenirs
- Ascenseur
Sports et activités
- Parcours de golf
Règles de la maison
- Les animaux de compagnie ne sont pas admis
Services généraux
- Accès Internet WiFi
- Services VIP
- Journaux quotidiens
Facilités de stationement
- Parking privé
Services de réception
- Conciergerie
- Bagagerie
- Informations touristiques
- Service de change
- Express Check-in / Check-out
- Réception ouverte 24h/24
Services de Transport
- Transfert aéroport
Divertissement et Loisirs
- Piscine extérieure
Bien-être
- Massages
- Spa
- Salle de sport
- Sauna
- Chambres non fumeur
Conditions
Avis
- Tripadvisor Avis (833)
Great Experience at Kampala Serena
Fantastic Experience always! From reception to room service for meals. Wonderful spa and health club. Proximity to major business areas. Security is always top notch and nothing to worry about. The hu...
afficher plus
Promise & delivery mismatch
Great hotel with good ambience . However , service needs improvement in terms of professionalism for the amount being charged . Follow up required for routine requests . F&B options continue to be lim...
afficher plus
Horrific weekend at Kampala Serena hotel- a place where you won’t get value for your buck
Something is very broken at this hotel- the staff at the reception, explorer and Lake restaurant as well as the ones at the poolside are very unprofessional- from the moment you walk into the hotel, t...
afficher plus
Well maintained hotel
This was my second visit to Kampala Serena on my way to Queen Elizabeth Park and not much has changed. Friendly staff made it all, most of whom are known to me. Food was delicious and the grounds were...
afficher plus
Kudos Serena Hitel Kampala for hosting AU Summit Delegates
Beautiful and rewarding experience at this exquisite hotel Serena Kampala with courteous staff and all round facilities that I believe are unrivalled across Africa. This is a world class hotel in arch...
afficher plus