We love Sofitels and stay in them regularly, all over Europe, but the Lyon Sofitel is urgently in need of total refurbishment. The state of the bedrooms is disgraceful - heavily scuffed, dirty and sta...

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This hotel delivers a five star experience from check in to departure. The staff are fabulously helpful - especially as my French is non-existent. Room was super comfortable with a much appreciated bl...

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We chose Sofitel Bellecour Lyon because it is advertised as a 5-star hotel and we were there to celebrate a birthday, but unfortunately our experience was far from that standard. The overall impressi...

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A tired but well functioning Sofitel located next to the river in the city. Lobby area is well maintained but assigned room is showing its age. Check-in was efficient and professional. Assigned room (...

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My husband and I recently stayed one night at the Sofitel and thoroughly enjoyed our stay. The hotel location is perfect - centrally located to old town with beautiful views of the river. The staf...

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