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Situation
En choisissant Shining Boutique Hotel and Spa, vous profiterez d'un séjour en plein centre de Hanoï, à seulement 5 min à pied de Cathédrale Saint-Joseph de Hanoï et à 7 minutes de marche de Lac Hoan Kiem. Cet hôtel 4 étoiles se trouve à 1,2 km de Porte de la vieille ville d'Hanoï et à 0,7 km de Musée de la prison Hoa Lo.
Equipements
Services généraux
- WiFi gratuit
- Journaux gratuits dans le hall de l'hôtel
Commodités
- Espace fumeurs
Conditions
A propos de cet établissement
Avis
- Tripadvisor Avis (333)
Extremely Unprofessional Service and Poor Customer Care
I’m very disappointed with my experience at this hotel. Although the location is quite good and the basic facilities are acceptable, the attitude of the staff and the overall service quality were far ...
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A terrible experience
We booked rooms for a group of 10 tourists, but due to an unexpected change in their schedule, they checked out earlier than planned. However, we had already paid the full amount for all the rooms, in...
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Excellent from start to finish!
I had a memorable experience at 22Land Residence Hotel. The room was clean, modern and fully equipped. The staff was friendly, professional and always ready to assist. The hotel location is very conve...
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[VERY UNPROFESSIONAL]
The hotel staff was very unprofessional. Back in 01 July, I had to cancel a night stay at this hotel and checked for the policy of cancellation. I booked 3 nights but could only stayed a night and acc...
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Unprofessional Service and Poor Customer Care
If the hotel wants to maintain its reputation and keep customers coming back, it needs serious improvement in both staff attitude and service standards. Unfortunately, I will not be returning — and I ...
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