Checked in at 5 pm. Our room was sweltering, the a/c won’t turn on, the lights won’t turn on, there is no electricity in our room. Called front desk, they called maintenance, took forever for him to g...
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krisbA2837SXMar 2026
We loved everything about Sonesta!!
Everyone who works at Sonesta were absolutely wonderful. Everyone seemed very happy we were here, very helpful very friendly. They all wanted to make sure our stay was enjoyable and it truly was!
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faze59Mar 2026
Adult ultimate
We were there for 9 nights we were looking so forward to the ultimate adult only floors . We stayed at many adults only properties in the Caribbean. This has to be the worst. When we first got to ou...
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noelburnaMar 2026
friendly staff, good resort
So far, my experience at this resort has been pretty positive. The rooms are nice, decent food (as good as what you’d expect for all inclusive) good and lengthy drink menu, and a fun & friendly staff....
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terrirG9156IEMar 2026
AWFUL!!!
From the first impression this experience has been AWFUL! Messed up our reservations and said too bad. The hotel needs a good clean - the food is cold and you spend a ton of money for all inclusive t...
No electricity and manager is terrible.
Checked in at 5 pm. Our room was sweltering, the a/c won’t turn on, the lights won’t turn on, there is no electricity in our room. Called front desk, they called maintenance, took forever for him to g...
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