Disappoint, worst hotel experience; extremely unwelcoming check-in
the most disappointing experience ever, from the moment of check in til even after check out.
- Our room was not ready when we arrived around 4pm, which was well after the hotel's check in time, 3pm....
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Bono56Canberra, Australian Capital Territory Mar 2026
Great location but not quite the best Hyatt experience.
The worst aspect of our visit to Shanghai was the taxi ride from the airport. The driver got lost. We were also not allowed to pay by credit card. The hotel is however in a very good location, a quick...
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Dodo88Canberra, Australian Capital Territory Mar 2026
Poor response to my lost item
My stay at the hotel was generally satisfactory. However, upon checkout I accidentally left a white dress shirt in my room. The shirt is quite expensive (around RMB 2,000). I am certain it was left in...
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rickfH9426XRFeb 2026
Great view but not a five star Hyatt experience at all. Better plan for very short stay if necessary.
Great view, state of facilities very questionable.
Room not very clean, hangers in bathroom broken, booked room not available.
Spa situation is desolate. Out of function. broken, peeling wallpapers, b...
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WanidGeeBangkok Feb 2026
Shanghai January 2026
The hotel is in a very convenient location, within walking distance of Nanjing Road, The Bund, and many nice places nearby. I would also like to extend a special thank you to Frank Xu and Nick from th...
Disappoint, worst hotel experience; extremely unwelcoming check-in
the most disappointing experience ever, from the moment of check in til even after check out. - Our room was not ready when we arrived around 4pm, which was well after the hotel's check in time, 3pm....
mehr Details