The hotel remains a calm oasis in the hub of Kampala. It's laid back but professional. Staff are friendly, approachable and helpful. Some of the restaurants although serving excellent food can be a ...

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nice hotel in the kampala city center, great team anad also nice mealls we enjoyed our 3 days staying in this reall nice place, next time we come to kampala will surely come back for a stay in this re...

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Beautiful and rewarding experience at this exquisite hotel Serena Kampala with courteous staff and all round facilities that I believe are unrivalled across Africa. This is a world class hotel in arch...

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Fantastic Experience always! From reception to room service for meals. Wonderful spa and health club. Proximity to major business areas. Security is always top notch and nothing to worry about. The hu...

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Great hotel with good ambience . However , service needs improvement in terms of professionalism for the amount being charged . Follow up required for routine requests . F&B options continue to be lim...

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