The hotel is lovely, our bedroom a bit tired and dated, but large. Our 13 year old daughters bed was more like a camp bed with an uncomfortable mattress, our bed was fine. The room was very warm but ...

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I’m sorry to have stolen the title of someone else’s review, but I couldn’t agree more with the person that wrote that this hotel was more like a Premier Inn than a Premier luxury hotel. This is most...

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The most wonderfull holiday we have had in Bansko till now. The kids were pretty happy with they play room, or at least we were. The wife was extremly satisfied with the spa , a trully 5 star services...

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Good deal for half term ski. Location a little out of town- but walkable for evenings (head into old town for more local cuisine & to escape the tourist strip). The free hotel bus service was excellen...

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Excellent hotel, all staff very friendly and helpful. Also very clean and as you would expect for 5 stars. Vic in the ski shop also very helpful providing excellent customer service. Highly recommend ...

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