Making the most of its quiet position, just off Regent Street, Sanctum Soho Hotel is within easy reach from the best that London has to offer: minutes from the shops of Regent, Bond and Oxford Streets, the theatres of the West End, and the desirable haunts of Soho and Mayfair.
of TripAdvisor Travelers recommend this hotel
"Never replied to a theft query "
I went for a birthday, put my bag into the cloak room and this was my girlfriends bag which had a lot of make up inside. I then went to pick it up a few hours later and all the make up was gone. I called the hotel and the usual 'I'll call you back' which never happened. So never going to go here again ! Not impressed at all. I have no idea what happened to the bag but it was there when I put the bag into cloakroom.. then vanished ! Maybe the hotel has some sort of magic going on.
We were going to a show in the WestEnd and so were looking for a hotel near by and this fitted the bill. Arrived at 3 and our room was ready. Check in was quick and simple with the guys there pleasant and friendly. Our room was clean tidy but the bathroom could have done with a little tlc as the black suite did show signs of age with a couple of cracks in the bath and the sink. The mini bar had plenty of choice however was so well stocked the fridge was more like a mini oven as it couldn't circulate properly to chill anything! The removal of a few bottles did seem to resolve this! The bar downstairs was nice if again needing a bit of tlc a couple of bulbs needing replacing, the mirrors could have done with a clean and the dust on top of the glass case housing the expensive brandy did somewhat diminish the appeal! The roof top terrace is a quirky little treat and well worth a visit (don't forget your swimmers for a dip in the hottub!!!) Breakfast was good plenty of choice both hot and cold and not too pricey Overall it was good the staff great it served the purpose well but not sure we will be back and it does make you wonder if this hotel won the award for best boutique hotel in the world 2017 (the certificate is in the reception) what was the competition'''
"Lovely room, shame we couldn't stay"
When we arrived at the hotel at midday our room (406) was ready, and what a surprise it was. Large, and quirky, it overlooked an enclosed courtyard and was warm and quiet. The drinks selection by the bed and in the mini-bar were very appealing and the staff were lovely when due to a family crisis we were unable to stay and had to check out at 8 pm. Oh how we wished we could have slept in the bed everyone had said was like sleeping on a cloud. Maybe on our next visit to London.
"Fabulous Stay, Again!"
What can I say..... well this is now the second time we have stayed here, previously stayed 5 years ago and thought we'd return to celebrate our 4th anniversary. We were just as impressed this time as we were previously. I would like to say a big thank you to Shaun and Gabriella for everything you did for us and Shaun it was nice to see a fellow brummie. Also to Sophia who extended our checkout Everyone at the hotel went above and beyond our expectations and were so helpful. I would highly recommend coming here and look forward to our next visit.
"Superb customer service!"
We stayed at this super sexy hotel for one night and had the most wonderful customer service! A huge thank you to Shaun for our fantastic room and for making us feel so special. We really appreciated it and I hope you received my emails thanking you! Although we live very close to central London it is still nice to stay in a hotel after a night out and I am happy that I no longer have to trawl the internet searching for the best place. The location simply couldn't be better as you are in seconds of Regent Street and Piccadilly Circus. After our superb breakfast we took a quiet stroll through Regent St towards Fortnum and Mason's and slowly watched London come to life which was great! Looking forward to returning and thank you once again!
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Maestro
Check-in: 3:00 PM , Check-out: 12:00 PM