Instalaciones
Entretenimiento y Ocio
- Playa privada
Restauración
- Servicio de habitaciones
- Restaurante
- Hervidor
- Plan de comidas todo incluido
- Media pensión
- Desayuno
- Comedor
- Bar
- Cafetería o café
- Picnics privados
Instalaciones de aparcamiento
- Parking privado
Servicios de recepción
- Recepción 24 horas
- Conserjería
- Depósito de equipaje
Reglas de la Casa
- Mascotas pequeñas aceptadas
Servicios generales
- Acceso Internet WIFI
- Seguridad las 24 horas
- Personal multilingüe
Comodidades
- Acceso minusválidos
- Jardín
- Terraza
- Secadora de ropa
Servicio de Limpieza
- Servicio de lavandería
Condiciones
Información del establecimiento
Opiniones
- Tripadvisor Opiniones (92)
Beautiful place, horrible food and customer service
I was so excited to come here. After the flights and a 4 hour drive to Bacalar, we finally arrive. Something was wrong with their CC machine and I had to try 3 cards before it worked. Instead of sa...
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Cancelled our trip and still waiting for our money
Pier hotel Bacalar todo inluido took money from our creditcard 4 months prior to our trip (By the name of bekehotels.com). We have cancelled our trip three weeks ago and we are still waiting for them ...
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Save your time and money
We were very excited to visit Bacalar during our one month stay in Akumal however booking at Hotel pier Bacalar was a nightmare. We traveled for about 3 hours to its location and as we entered the roa...
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Terrible service, uncomfortable beds
Don't do it to yourself. While the view was spectacular at Wayak, the service was the worst I've had in Mexico and the sofa bed was the most uncomfortable thing I have ever had the displeasure of lyi...
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Incredible stay
I came here in may 2021. Very good service, increíble access to the water. I definitely recommend. The food Was good as well. The color of the water is very pretty, with no seaweed at all. We also h...
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