Ubicación
Si decides alojarte en Hotel Puerta América, te encontrarás en una fantástica zona de Madrid (Chamartín) y estarás a menos de cinco minutos en coche de Estadio Santiago Bernabéu y Paseo de la Castellana. Además, este hotel para familias se encuentra a 4,7 km de Gran Vía y a 5,1 km de Parque de El Retiro.
Instalaciones
Servicios y comodidades de la habitación
- Habitaciones adaptadas para personas con movilidad reducida
Comodidades
- Aire acondicionado
- Acceso minusválidos
- Ascensor
- Jardín
- Terraza de la azotea
- Caja fuerte
Salud y Bienestar
- Spa
- Piscina interior
- Sauna
- Baño turco
- Gimnasio
Restauración
- Desayuno
Servicios de recepción
- Recepción
- Conserjería
- Cambio de divisas
- Depósito de equipaje
- Venta de entradas
Instalaciones de aparcamiento
- Parking privado
- Servicio de aparcacoches
Negocios
- Centro de negocios
- Alquiler de ordenador
- Sala de conferencias
- Servicios secretariales
Servicios de Transporte
- Alquiler de coches
Servicios generales
- Boda
- Acceso Internet WIFI
- Cuidado de niños
- Personal multilingüe
- Café y té ofrecidos
- Prensa diaria
Servicio de Limpieza
- Lavanderia
Entretenimiento y Ocio
- Discoteca
Condiciones
Información del establecimiento
Opiniones
- Prestigia Opiniones (0)
- Tripadvisor Opiniones (3346)
Dark & dreary, 3* at best!!
On arriving our room wasn't ready and we were told to come back! We asked where we could go and was told a number 1 bus would take us to the city (isn't within walking distance). On arrival back at t...
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Not a 5-Star Hotel—More Like a 2
Puerta America Madrid was a major letdown. It’s marketed as a luxury 5-star property, but in reality, it felt more like a 2-star experience. I stayed on the Zaha Hadid floor, which, while visually int...
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Not a 5 Star service
I had a very unsettling experience during my stay. While I was getting changed in my room, someone from housekeeping or room service entered without knocking. I was naked and screamed out of shock, an...
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Best hotel in Madrid
The hotel room I got was soo good, very comfy, and the receptionist at reception were extremely helpful, I’d ask them to help charge my power bank and they would do it in a heartbeat, one of the best ...
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Turned a Rough Day Into a Wonderful Experience
From start to finish, this hotel delivered an amazing experience. After a very stressful day with airline delays and lost baggage, the staff went above and beyond to help me. They let me wait in the l...
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