387 Carretera Federal, Km 299, Playa del Carmen, México - Riviera Maya
4.2
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Instalaciones
Restauración
Restaurante
Desayuno
Bar
Snack Bar
Servicio de habitaciones
Servicios de recepción
Recepción 24 horas
Conserjería
Cambio de divisas
Check-in/Check-out express
Información turística
Servicio de Limpieza
Servicio de limpieza en seco
Lavanderia
Salud y Bienestar
Spa
Masajes
Sauna
Solárium
Gimnasio
Salón de belleza
Comodidades
Aire acondicionado
Acceso minusválidos
Ascensor
Caja fuerte
Tiendas en el hotel
Terraza
Deportes y actividades
Mesa de billar
Submarinismo
Campo de golf
Esnórquel
Tenis de mesa
Pista de tennis
Centro de deportes naúticos
Servicios generales
Acceso Internet WIFI
Personal multilingüe
Servicios de Luna de miel
Prensa diaria
Instalaciones de aparcamiento
Parking público
Negocios
Centro de negocios
Fax / fotocopiadora
Salas de reuniones / banquetes
Servicios de Transporte
Traslado aeropuerto
Alquiler de coches
Entretenimiento y Ocio
Playa privada
Piscina exterior
Diversión en el hotel
Biblioteca
Reglas de la Casa
No se admiten mascotas
Condiciones
Check-in/ Check-out
Entrada 15:00 hrsSalida 12:00 hrs
Tarjetas de crédito aceptadas por el hotel
American Express, Visa, MasterCard, American Express, Visa, MasterCard
Opiniones
Tripadvisor Opiniones (1761)
4.2 /5Esta nota se basa en 1761 opiniones
Limpieza
Calidad del sueño
Calidad-precio
Servicio
Ubicación
B
bobbyash58Junio 2026
Average - Good
The rooms were very clean, and the dinner was great, but breakfast and lunch options were limited. Everything had to be booked in advance, and if you didn't book some of the events right when you arri...
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N
Nomad50095663662Junio 2026
Coming back (in the winter)
Awesome couples trip to hyatt zilara riviera maya where the service made the difference! We went during peak seaweed (sargassum) season and it was as anticipated. I recommend going during fall/winter ...
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S
shawnas521Junio 2026
5 stars!
We had a fabulous time at Hyatt Zilara Riveria. Best resort we have visited in Mexico. The customer service was incredible, food was delicious and the resort was clean, well-maintained and comfortable...
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W
wyattr650Junio 2026
Would go again
Very relaxing and nice to spend time with your adult friends. A little bit of party mixed with relaxation and quiet. Would go again.
C
carlab590Ingleses, Florianopolis, State of Santa Catarina Junio 2026
Disappointing Experience — Not What Was Advertised
I booked a five-night stay at Hyatt Zilara Cancun. I chose this hotel because I trusted the reputation and quality standards associated with the Hyatt brand, but when I arrived, I was extremely disapp...
Average - Good
The rooms were very clean, and the dinner was great, but breakfast and lunch options were limited. Everything had to be booked in advance, and if you didn't book some of the events right when you arri...
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