Hyatt Zilara Riviera Maya

387 Carretera Federal, Km 299, Playa del Carmen, México - Riviera Maya
4.2
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Instalaciones

Restauración

  • Restaurante
  • Desayuno
  • Bar
  • Snack Bar
  • Servicio de habitaciones

Servicios de recepción

  • Recepción 24 horas
  • Conserjería
  • Cambio de divisas
  • Check-in/Check-out express
  • Información turística

Servicio de Limpieza

  • Servicio de limpieza en seco
  • Lavanderia

Salud y Bienestar

  • Spa
  • Masajes
  • Sauna
  • Solárium
  • Gimnasio
  • Salón de belleza

Comodidades

  • Aire acondicionado
  • Acceso minusválidos
  • Ascensor
  • Caja fuerte
  • Tiendas en el hotel
  • Terraza

Deportes y actividades

  • Mesa de billar
  • Submarinismo
  • Campo de golf
  • Esnórquel
  • Tenis de mesa
  • Pista de tennis
  • Centro de deportes naúticos

Servicios generales

  • Acceso Internet WIFI
  • Personal multilingüe
  • Servicios de Luna de miel
  • Prensa diaria

Instalaciones de aparcamiento

  • Parking público

Negocios

  • Centro de negocios
  • Fax / fotocopiadora
  • Salas de reuniones / banquetes

Servicios de Transporte

  • Traslado aeropuerto
  • Alquiler de coches

Entretenimiento y Ocio

  • Playa privada
  • Piscina exterior
  • Diversión en el hotel
  • Biblioteca

Reglas de la Casa

  • No se admiten mascotas

Condiciones

Check-in/ Check-out
Entrada 15:00 hrsSalida 12:00 hrs
Tarjetas de crédito aceptadas por el hotel
American Express, Visa, MasterCard, American Express, Visa, MasterCard

Opiniones

  • Tripadvisor Opiniones (1761)

4.2 /5Esta nota se basa en 1761 opiniones

Limpieza
Calidad del sueño
Calidad-precio
Servicio
Ubicación
B
bobbyash58 Junio 2026

Average - Good

The rooms were very clean, and the dinner was great, but breakfast and lunch options were limited. Everything had to be booked in advance, and if you didn't book some of the events right when you arri...

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N
Nomad50095663662 Junio 2026

Coming back (in the winter)

Awesome couples trip to hyatt zilara riviera maya where the service made the difference! We went during peak seaweed (sargassum) season and it was as anticipated. I recommend going during fall/winter ...

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S
shawnas521 Junio 2026

5 stars!

We had a fabulous time at Hyatt Zilara Riveria. Best resort we have visited in Mexico. The customer service was incredible, food was delicious and the resort was clean, well-maintained and comfortable...

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W
wyattr650 Junio 2026

Would go again

Very relaxing and nice to spend time with your adult friends. A little bit of party mixed with relaxation and quiet. Would go again.

C
carlab590Ingleses, Florianopolis, State of Santa Catarina Junio 2026

Disappointing Experience — Not What Was Advertised

I booked a five-night stay at Hyatt Zilara Cancun. I chose this hotel because I trusted the reputation and quality standards associated with the Hyatt brand, but when I arrived, I was extremely disapp...

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