Happy with my stay before a flight from Heathrow London T5. Reception seemed to think I'd been given an upgrade but this wasn't true - I'd paid in full for the room but the system was showing it as an...
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Sharon LJul 2025
Excellent venue and facilities
Stayed night before early morning flight with BA. Check in super quick. Special thanks to Aartee for making sure I had the best experience and the complimentary room upgrade was a lovely surprise. En...
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Victor QRedwood City, California Jul 2025
Excellent day use room and perfect customer service. Thank you Artee!
We really appreciate it the hotels flexibility with the day use room when our travel plans were inadvertently changed. Rather than flying directly to Delhi, we spent six hours at the London Heathrow a...
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EW
Elizabeth WCabo de Gata, Spain Jul 2025
Competent and friendly staff
Richa Menezes helped grealty in sorting our my reservation mix-up. I found Richa polite, friendly and competent, and I wish to pass on my thanks and regards.
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Erin MJun 2025
A breath of calm!
We booked our stay a little last minute due to a flight change which meant we had to stay overnight unexpectedly - so we were pleasantly surprised and very happy that our short stay at the Sofitel was...
Location is the biggest plus
Happy with my stay before a flight from Heathrow London T5. Reception seemed to think I'd been given an upgrade but this wasn't true - I'd paid in full for the room but the system was showing it as an...
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